New Concur Travel Request Workflow

Craig Alexander, Senior Dir. of Financial Services, and Interim Chief Procurement Officer
Monday, May 17, 2021, 8:12 a.m.
KU Lawrence staff, faculty and affiliates


In an effort to be more consistent, efficient and transparent in our travel approval process, we have reconfigured the Travel Request workflow in our Concur system. This change gives employee travelers the ability to create the required pre-trip Travel Request themselves directly in Concur.  

We will be working with each department to determine a roll-out and training strategy that best meets the needs of each individual department. For now, continue to follow your department’s internal process for travel approvals and submit your travel information to your SSC or designated travel processor as usual, so they can create a Travel Request in Concur on your behalf.

As part of this new workflow, Concur will automatically send an email to supervisors when a direct report has an approved Concur Travel Request. If desired, supervisors can set an Outlook rule to auto-send these emails to a designated mailbox folder for review or forward them to someone else in the department. Review this Microsoft guide or email for help in setting up a rule in Outlook.

If you have questions about the new Travel Request process, please email Travel Services at to set up a time to discuss the change and how your department can start using it.

Thank you,

Craig Alexander

Senior Director of Financial Services and Interim Chief Procurement Officer

The University of Kansas